SurveyTest costs less.
Less than packaged software - especially after you consider the cost of running your own servers, dealing with firewall and VPN issues, installing client software on every PC, upgrading and patching machines, etc. etc.
Less than building your own solution - Anyone who has presided over a custom software development project knows how feature-creep and departmental politics can turn a "simple database app" into a 12-month implementation nightmare. You'll be more successful if you spend more time focusing on your business, and let us take care of survey and testing software.
SurveyTest runs everywhere.
Windows, Mac, Linux - it's your choice. We support all popular browsers and we actually test our products on them. (Heck, our CEO uses a Macintosh.) It makes our development more expensive and complex, but the benefit to our customers is obvious. We built SurveyTest to be the best product for any mixed-platform network, hands-down.
You can access SurveyTest from virtually any web browser anywhere in the world. Our 128-bit security runs transparently over most firewalls, VPNs, and proxy servers without configuration hassles.
No web connection? No problem. Download and install SurveyTest's unique Desktop Application, and your users can enter time regardless of where they are (like on an airplane). And it works on Windows and Macintosh, so mobile users get more flexibility. Next time they're connected, the time syncs up automatically.
Administration of the web application must run on PCs, but all test or survey takers may use other platforms of browsers.
SurveyTest is good for almost everyone.
Take a look at our list of satisfied customers. We specialize in serving billable professionals, but you'll find SurveyTest at work in many industries, from advertising to nonprofits, manufacturing to consulting.
24/7/365 ONLINE
We continuously update our software so you don't have to. Approximately every 6-9 weeks, we introduce new features and performance improvements. Our customers log in the next day, and those new features are available -- no installation required. We call this process "transparent upgrades" and it's one of the real advantages of using ASP (hosted) software. As an example, SurveyTest received 8 significant updates during 2003, containing scores of enhancements and new features.
We take the protection of your data seriously
SurveyTest.com, Inc. employs industry-standard security measures to protect your data. We completely backup our data every 24 hours. We host our servers at a world-class datacenter with redundant everything. We have personnel on-call 24 hours a day every day -- and we can detect almost any problem before any customer would. That's why companies like Employers Resource Association and St. John West Shore Hospital trust us with their data.
Up and running tomorrow.
Actually, it takes about an hour, but we'll let you take your time. Since SurveyTest is hosted remotely, there are no servers to connect or software to install. Just enter your users and projects, set up your preferences, and you're ready to go. Since SurveyTest's interface is so easy, it takes just a few minutes for users to learn. Want more help? We're ready to assist you with data or consulting on best-practices for your industry.
SurveyTest is easier to use.
Too often, software is built to have hundreds of features (most of which you don't use) to please industry analysts, magazine reviewers, and folks who write "Requests for Proposals". That's fine, but surveys or tests need to be used every day.
We understand the differences between programmers and non-programmers. So our interface design reflects this.
A real stable company.
We're a profitable, closely-held corporation, unburdened by long-term debt or outside venture investors, in business since 2000.
We listen to our users.
90% of SurveyTest's new feature development comes from user requests. We talk to customers to learn what it takes to build a better survey and testing tool, because they use our products every single day.
Our business depends on ongoing subscription revenue. Every month, we need to demonstrate outstanding value to our customers in order to keep their business. That's plenty of motivation to keep innovating and improving SurveyTest.
World class customer support.
Most customer-support issues are resolved within hours, not days. Our email support hotline is monitored 24/7 and our customers enjoy access to telephone support during business hours. We understand that our products are used in your business building. That's why we take support seriously and why we've received such praise from customers for our prompt and friendly assistance.